PRODUCT FAQ

FREQUENTLY ASKED QUESTIONS ABOUT OUR PRODUCTS

WHAT METALS DO YOU USE?

We use quite a range of metals, keep on reading to know more.

GOLD OR SILVER PLATING

Some Boutique Minimaliste pieces are produced in a gold-plated metal with a layer of of anti-tarnish on top for lasting. Although these pieces last quite some time, you need to take care of them. Know more here.

STAINLESS STEEL

The majority of Boutique Minimaliste pieces are produced in gold plated stainless steel. Stainless steel is a highly durable metal, allowing it to withstand the wear and tear of everyday activities. It is corrosion-free & tarnish-free. Maintaining stainless steel jewelry is also really easy as you won't have to have special cleaning solution or cloth to care for your jewelry. Stainless steel resists tarnish and corrosion thanks to an invisible layer of chromium that prevents oxidation. Stainless steel can be used for many different applications such as surgical and medical tools, aerospace applications, and architecture. But it’s also used to make jewelry and because the metal is corrosion and heat-resistant, it can make a great addition to your jewelry box. The jewelry is harder to scratch and can withstand the sun, the sand, and the sea. It really takes the stress away from remembering to take off your jewelry in the shower! It is the most environmentally-friendly metal option in the jewelry world. In the production process, the amount of energy used and waste produced is dramatically less than in the production of other metals for jewelry. It is also 100% recyclable.

VINTAGE

New, old stock. Pieces or supplies that were manufactured long ago but that never used. Found on vintage shops, and throughout our trips. It's impossible to know the full length of materials for these pieces, also being vintage there are age details on these pieces, giving them character and making them unique.

SOLID STERLING SILVER

We have a special collection made from Sterling silver. Sterling Silver is a precious metal that gradually wears to attain a very beautiful finish with tiny imperfections that it attains every single day that you wear it. We personally love this natural finish and feel that it accentuates the beauty of the metal. But it is inevitable that any piece of silver, will need to be polished occasionally over its lifetime. This in only true to non plated sterling silver. Gold plated sterling silver should never be polished and needs to be re-plated from time to time by a professional jeweler, as the gold layer wears off. Also 100% recyclable.

STERLING SILVER PLATING

Our sterling-silver plated pieces are plated with sterling silver on brass with a layer of anti-tarnish on top. See the collection here.

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HOW SHOULD I CARE FOR MY JEWELRY?

You can follow our directions in our Jewelry Care section to keep your Boutique Minimaliste pieces looking as good as new.

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NECKLACES & RINGS SIZING

Our Size Guide page shows you several ways to measure your own ring size with our International Ring Size Chart, (or find out someone else's ring size if the ring is a gift) and also the sizes and lengths of our necklaces.

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DO YOU OFFER REPAIRS?

BM Team will repair items purchased through theBoutiqueMinimaliste.com at no charge for up to 1 year following purchase (under all reasonable circumstances). For purchases older than 1 year, repairs will be subject to a fee assessed on a case-by-case basis. We will always do our best to repair your Boutique Minimaliste piece. Please contact us with specific repair request to determine whether repair can be accommodated and the associated charge. All associated shipping charges are the responsibility of the customer.

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WHAT IF MY ITEM ARRIVED DAMAGED?

Oh no! So sorry about this! Please contact us right away here.

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I MISPLACED MY EARRING BACKS. WHAT SHOULD I DO?

Do not worry! We can send you new earring backs. We are always happy to send replacements if needed for a $10 fee (to cover S&H). Just email us and we’ll get your new backs to you immediately!

If you have any question left, please contact us.