Customer Reviews
2 reviews
WRITE A REVIEW & get FREE SHIPPING!
Most Boutique Minimaliste accessories are handmade in limited batches by our team in Portugal. As a result, our pieces are truly unique, with stories and variations of their own. To keep your pieces in tip-top condition, we suggest storing it in a dust bag or box separately.
We only work with high-quality, enduring materials. Our jewelry is made to last with high-quality metals and plating.
Keep reading to know more about ALL the materials we use.
If your piece is made entirely from Stainless Steel, (with no pearls, rhinestones or any other material) feel free to live your life to the fullest with it. You can wash your hands, take a bath, do your normal life. Even use the alcohol gel we all keep in our bags these days.
Maintaining Stainless Steel jewelry is so easy as you won't have to have special cleaning solution to care for your jewelry. Just use warm water and liquid soap to keep your stainless steel jewelry good as new.
And YES! Our GOLD, STAYS GOLD. Yes, even with showers, lotions, etc...
Some pieces are mode delicate with vintage pearls, rhinestones, gemstones, etc. If this is the case, please, avoid perfumes, lotions, oils, water or any substances that may harm those pieces. Take off your jewelry when adding makeup, swimming, sleeping and exercising.
After each wear, gently wipe with a soft jewelry cloth and keep safe.
--
Other materials:
We use fresh water pearls from oysters and freshwater mussels that we carefully select for our pieces. Pearls are sensitive and delicate in nature, so don’t forget to treat them with love. Avoid hanging pearl necklaces on a hook. Prefer to lay it flat on a pouch for storage. Wear them! Pearls were originally born in the water and benefit immensely from absorbing the oils on your skin. So go ahead, put them on and show them you care. Seel ALL pearls here.
Sterling Silver pieces are H2O sensitive. Your gold vermeil and silver jewelry should be kept in a dark, cool and dry place. Avoid water when wearing your piece, because over time the sterling silver will oxidize. However, the oils in your skin will help keep sterling silver from oxidizing faster. So, wear often your Boutique Minimaliste jewelry.
For VINTAGE pieces & Gold and Silver plated metals, please expect some natural minor tarnishing over time with wear. To reduce the effect of wear, gently wipe jewelry with soft polishing cloth and store in a dry place. Protect jewelry from water or any lotions, from abrasive surfaces and harsh chemicals and please be mindful of wearing makeup near jewelry or of getting your plated metal piece wet. Tarnishing and discoloration occur by the oxidization process, when metal is in contact with air and acids through handling and moisture.
Boutique Minimaliste recommends that you always store your jewelry pieces individually, in a box or pouch for protection, so that they don’t rub together, scratch or tangle.
RINGS:
This is the best way to find out your ring size:
Measure an existing ring:
1. Select an existing ring that fits your desired finger.
2. Measure the internal diameter of the ring.
3. Use our chart to determine your ring size.
NECKLACES:
FREQUENTLY ASKED QUESTIONS
WHERE ARE YOU LOCATED?
We are located in sunny Lisbon, Portugal, in Europe.
And we ship worldwide every Friday. :)
–
WHERE DO WE SHIP TO?
European Union:
Åland Islands, Andorra, Austria, Belgium, Bouvet Island, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Netherlands, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen and Sweden.
Europe -Non EU:
Albania, Armenia, Belarus, Bosnia & Herzegovina, Georgia, Guernsey, Vatican City, Isle of Man, Jersey, Kosovo, North Macedonia, Montenegro, Norway, Switzerland, Turkey, Ukraine and United Kingdom.
Rest of the World:
Australia, Canada, China, Hong Kong SAR, India, Indonesia, Japan, North Korea, New Zealand, Singapore, South Korea, Taiwan & United States.
Special Countries:
United Arab Emirates, Malaysia
For these countries we offer DHL Shipping that takes less than a week to arrive and costs 80€. Unfortunately we cannot offer Free Shipping for these countries, because of previous shipping issues with the regular shipping companies. We simply cannot risk our pieces not getting to you. :)
WHAT IS THE ESTIMATED ARRIVAL & SHIPPING COSTS?
European Union: €7.00 - 1-3 weeks * ** ***
Europe -Non EU: €6.50 - 1-4 weeks * ** ***
Rest of the World: €7.00 - ≃ 1 month * ** ***
(All orders are shipped with a tracking number)
*Free Shipping (w/ Tracking Number) on orders over 100€ and up.
**Depending where you are located.
***If you are sending a parcel to an island, such as the Portuguese, Spanish, French, Greek, Italian or Caribbean Islands, play it safe and allow an extra couple of weeks or even months. Remote locations in Africa, India, China and the Middle East may also take a little longer.
Weather, Customs and other factors (such as the actual pandemic) may delay your order. Please be patient during these hard times.
Some countries won't update the tracking number when they arrive at customs and unfortunately this is beyond our control, so please have this in mind when ordering.
–
DO I HAVE TO PAY DUTIES AND CUSTOM TAXES?
While we will happily ship worldwide, please be aware that international orders may be subject to customs or import duties once the order reaches its destination country. We do not cover the cost of import duties and taxes, so you will be responsible for these. As import duties and taxes vary from country to country, we recommend you contact your local customs office for more information before placing your order. All countries outside EU may be subjected to custom taxes and duties.
THAT SAID, it's very, very (VERY) veryyyy, rare for our parcels to get stuck at customs because they are quite tiny and go right through. 😉
(But of course it can happen)
–
BREXIT
Please read above. ❤️
–
DO I HAVE TO SIGN FOR MY ORDER?
YES. For security purposes, all Registered deliveries require a signature. If you are not at the address provided upon delivery, please be aware that the courier company will take your order back and is probably going to be waiting for you to pick it up at your local postal station and later on return to us unclaimed.
–
FREE SHIPPING?
OH YES! We offer free worldwide delivery on all orders above €120.
–
HOW LONG DOES IT TAKES TO SHIP?
Most in-stock orders ship on the Friday following date of purchase. Pending availability.
An order placed on a holiday or on weekends will begin processing the next business day and will be shipped next Friday. Orders ship from our studio in Lisbon, Portugal.
–
WHY SHOULD I REGISTER?
If you sign in for an account, you can access it and check the status of your order and track it (if eligible) .
You can also see all your past orders.
–
HOW CAN I PAY?
You can pay with your Debit Card, Credit Card and PayPal Account.
–
HOW DO I MAKE A PURCHASE?
After you have added an item to your cart, you will be prompted to review your cart. Here, you may review all items in your cart, update quantities, remove items or return to the product detail page. Once you have reviewed the items in your cart, you may either continue shopping or proceed to check out and place your order.
Please note items are only held for you once you checkout completely. Adding an item to your cart does not guarantee that you will be able to purchase it at a later date.
The order will be shipped to the provided address. Please make sure you provide the correct address. If your order is returned due to incorrect address or if you don’t pick up your order, a shipping fee will be charged to ship it again.
If your order is lost due to incorrect address, Boutique Minimaliste won’t send you another or refund you.
–
VAT
VAT (at 23%) is automatically taken off any orders being delivered outside the EU. This amount has already been deducted from the listed price.
Please note that you will be responsible for all duties and taxes incurred in the country of destination.
–
If you have any question left, please contact us.